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Our Services
Powering Your Business with Smart Call Center Solutions!
Transform your customer service with call center solutions and expert call center services for seamless support.
Advanced Call Center Solutions for Every Need
We have a full spectrum of call center solutions, from inbound call center solutions, outbound call center solutions, chat & email support, debt collection, and virtual employee staffing. We offer services that help customers engage better, reduce business cycles, and reduce costs with the latest technology.
YellowCalls offers customer support, outsourced call center services, and debt recovery help as well as custom call processing-based solutions that produce measurable results. Let us partner with you to have a smooth and productive experience with a seamless customer experience across all touch points.
Overview Services
We offer a lot more, like inbound and outbound call center solutions, email and chat support, debt collection, and virtual staffing. Our expert team provides cost-effective, efficient solutions to help you grow, upsell your customers, and increase your cash flow.
- INBOUND SERVICES
- OUTBOUND SERVICES
- CHAT & EMAIL SUPPORT
- DEBT COLLECTION
- VIRTUAL EMPLOYEES
- ADMINISTRATIVE SUPPORT
A Right-Hand Virtual Assistant For Every Business
INBOUND SERVICES
Our expertise lies in the service of outsourced call centers and in providing top-tier customer support for comfortable inbound conversation. With our expert agents, sophisticated call center solutions, and superior customized call center solutions, we have ensured maximum customer satisfaction. Partner with us for reliable, cost-effective, and scalable inbound solutions.
Key Features:
- Advance call centre technology
- Remote call monitoring
- Expert inbound professionals
- Superior call handling
- Cost-effective solutions
OUTBOUND SERVICES
As a leading BPO, we offer you a premium outbound process wherein businesses connect with customers, build relationships, and generate sales. Use our advanced customer service and call center tools for better engagement and better conversions. As part of our data-driven strategies, we make sure every call matters for your business.
Key Features:
- Targeted lead generation
- Customer retention strategies
- Multichannel communication
- High conversion rates
CHAT & EMAIL SUPPORT
AI customer care helps to enrich customer experience with speedy responses on a live chat and email. Our outsourced call center solutions enhance communication and optimize engagement and satisfaction. Our call center solutions allow for every interaction to be seamless for both resolving queries or increasing sales.
Key Features:
- 24/7 real-time support
- AI-powered chatbots
- Personalized email responses
- Multi-language support
- Sales-driven chat assistance
DEBT COLLECTION
Using efficient, customized call processing solutions, we streamline debt recovery to allow businesses to recover unpaid invoices without having to lose their customer relationships. The customer service we offer is strategic and helps our professional team achieve high collection rates, which in turn allows our clients to improve their cash flow and lowers their financial strain.
Key Features:
- High recovery rates
- Customer-friendly approach
- Legal compliance support
- Improved cash flow
VIRTUAL EMPLOYEES
Skilled virtual employees provide our customer support in handling many of the business functions. We offer top-notch remote assistance in IT, digital marketing, customer support outsourcing, and more and train our professionals accordingly, who have lesser costs and more efficiency.
Key Features:
- Trained remote professionals
- Scalable workforce solutions
- Cost-effective staffing
- Specialized industry expertise
ADMINISTRATIVE SUPPORT
We offer expert customer support outsourcing services for companies that require assistance from dedicated administrative staff. Our outsourced call center solutions include scheduling, data entry, document management, and executive support. With call center solutions, we make sure that operations are smooth so you can focus on growth.
Key Features:
- Efficient data management
- Virtual executive assistance
- Scalable admin solutions
- Cost-effective operations
Lead Generation and Appointment Setting
We provide full B2C lead generation and appointment-setting services for companies that target consumers. Our team looks for individuals who might be interested in the services your company offers.
People who are ready to meet just schedule an appointment right in your scheduling tool. Everything between the initial contact and the meeting arrangement is taken care of by us. As a result, you don’t have to spend time chasing leads, leaving you free to focus on sales.
Key Features:
- End-to-end B2C lead generation
- High-intent lead targeting
- Appointment setting to your calendar
- Qualified and ready-to-convert leads
- Full process management from outreach to booking
- Saves your time and boosts sales closure
Yellow Calls provides advanced call processing solutions designed to enhance business efficiency and customer experience. Our specialized services help streamline communication, ensuring seamless interactions. Partner with us to optimize your operations and drive success. Contact us today to enhance your business performance!
Contact Info
- Head Office - 207, SPAZE ITECH PARK, Sector 49, Gurugram, Haryana 122018
- +91 9211443198
- info@yellowcalls.in
