The role of technology in modern call processing solutions
Explore how cutting-edge technology improves call handling efficiency, customer experience, and overall communication management.
March 17, 2025
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Welcome to Yellow Calls
Seamless Round-the-Clock BPO Support for Your Business
Your business operations will experience efficient simplification through our Advance Call Centre.
Top-Tier Workforce Access
Your business performance stands to improve through qualified experienced staff acquisition.
Personalized Hiring
Our team selects candidates according to your specific business requirements to maximize team compatibility.
Always-On Support Service
We provide real-time customer service support at any time to ensure immediate satisfaction for issue resolution.
Get Your FREE Advice Today & Avail Special Discounts!
For detailed information about the price of your project – send a request
Our Commitment to Excellence
Excellence in every interaction and powered by trained professionals.
International Quality Standards
We provide professional call center services at market-leading prices to achieve unmatched excellence.
SLA & Compliance Assurance
Adhering strictly to SLAs together with compliance requirements leads to consistent performance.
Global Expertise & SOPs
The organization employs international experts to simplify operations for customer support outsourcing.
Advanced Training Practices
The best possible training techniques help develop teams that provide consistently superior customer support.
Transparent Reporting System
Professional reporting with enhanced client visibility happens through open channels of communication to build trust with clients.
About Company
Scale Smarter with Professional BPO Assistants!
Established in 2017, our experienced team provides full-scale call processing solutions to the BFSI, retail, education, tourism, manufacturing, and healthcare industries. Our team works to build long-lasting client connections while producing exceptional outcomes.
- Reliable
- Experienced
- Innovative
- Client Focused
We manage your repetitive to-dos, so you can invest your time in the things that truly count.
Our Services
Your Trusted Partner for Top-Tier BPO Experts!
Here is a list of services we can offer you:
Inbound Call Services
Customers receive continuous support for full lifecycle management and deliver consistent operations and personalized interactions.
Outbound Call Services
Outsource call center services to enhance efforts, strengthen customer relations, and create new business opportunities efficiently.
Chat & Email Support
Customers receive quick complaint and query resolutions through the omnichannel combination of chat and email support systems.
Lead Generation & Appointment Setting
We handle B2C lead generation and appointment setting, so you focus on closing sales, not chasing potential customers.
Virtual Staffing Solutions
Our team also streamline the best hiring because it provides access to elite talent and delivers personal linguistic virtual worker services.
Administrative Support
Efficient administrative support ensures seamless operations, data management, scheduling, and task coordination for businesses.
Why Choose Us
Revolutionizing Business with Expert BPO Support!
We focus on providing precise, transparent, and reliable BPO services across our entire operation. Our expert team delivers customized call processing solutions while protecting information with strict confidentiality.
Transparent Pricing & Strong Global Presence
The company applies transparent, pre-calculated pricing to serve major business sectors throughout regions.
Expert Team, AI Integration & Confidentiality
Skilled personnel protect data security while using artificial intelligence to provide universal customer services across multiple channels.
Rapid Initiation & Timely Delivery Assurance
Clients can start their tasks during 2-hour periods with guaranteed prompt completion enabled by AI management platforms.
Happy Clients
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How It Works
How Our Personalized Approach Works
Our BPO solutions with personalized support deliver quick results at high standards of quality throughout the entire process.
Sending an application
The team will reach out to you following your submission to obtain task information for budgeting your project together.
Task in progress
AI technology assists in task performance to achieve better results together with improved efficiency and rigorous quality standards.
Result
You receive a complete report with performance breakdowns and recorded conversations when the assignment finishes.
Smart Solutions, Exceptional Service
Testimonials
What Our Customers & Employees Say
Virtual Teams with Real Results!
Enhance Collaboration with BPO Support and Smart Solutions
Technical Support
Handling 5,000+ monthly inquiries via calls, chats, and messengers, including registration, reporting, and documentation.
Online School
Sales funnels with mapped customer journeys resulted in converting 46% of contacts into contracts.
Construction Sector
A cold outreach campaign to 4,000+ contacts for mechanized plastering resulted in a conversion rate of 18%.
Public Events
Targeted calls to worldwide customers took place within 2 hours to inform and invite them to public events effectively.
Lead Generation
Promoting events by calling educational institutions across regions, reaching decision-makers in 80% of cases.
Informing Clients
Managing infrastructure for online stores, handling sales orders, support, complaints, and processing 8,000+ monthly requests.
Our Global Presence
Connecting businesses worldwide with seamless support across continents.
Our Blog
Smart Support Resources
Key features to look for in a reliable call processing partner
Discover essential qualities like efficiency, scalability, and industry expertise when selecting a trustworthy call processing partner.
March 17, 2025
How customized call processing builds long-term client relationships
Learn how tailored call processing solutions strengthen client trust, enhance satisfaction, and foster lasting business relationships.
March 11, 2025
Yellow Calls provides advanced call processing solutions designed to enhance business efficiency and customer experience. Our specialized services help streamline communication, ensuring seamless interactions. Partner with us to optimize your operations and drive success. Contact us today to enhance your business performance!
Contact Info
- Head Office - 207, SPAZE ITECH PARK, Sector 49, Gurugram, Haryana 122018
- +91 9211443198
- info@yellowcalls.in
